1. Tell me about your company – what industry you are in and what does your business do?
Westman Printing, a leading player in the printing industry, is proud to announce its recent achievement of ISO 9001 certification, audited by Global-Mark. This milestone underscores Westman Printing’s commitment to quality and excellence, setting a new benchmark in its industry.
Westman Printing is a dynamic company operating in the heart of the printing industry. We specialize in providing a wide range of printing services, including digital and offset printing, graphic design, large format printing, and promotional products. Our clients span various sectors, from corporate enterprises and educational institutions to small businesses and non-profits, all relying on our expertise to deliver high-quality print materials that meet their unique needs.
2. Can you please provide some top level information about your organisation, such as size, number of staff, office locations or similar?
Founded over two decades ago, Westman Printing has grown to become a prominent name in the industry. Our dedicated team comprises of a small team of skilled professionals, working from our state-of-the-art facility located in south-west Sydney.. Equipped with the latest printing technology and software, our facility ensures we can handle projects of any size with precision and efficiency.
3. What motivated you to pursue certification?
The decision to pursue ISO 9001 certification stemmed from our unwavering commitment to quality and continuous improvement. As our business expanded, we recognized the need for a robust Quality Management System (QMS) to maintain the high standards our clients have come to expect. ISO 9001, being an internationally recognized standard, was the perfect framework to help us streamline our processes, enhance customer satisfaction, and drive operational excellence.
4.What was your experience like when working through the certification process with Global-Mark?
Working with Global-Mark on our certification journey was an enriching experience. Their team of auditors brought a wealth of knowledge and expertise, guiding us through the intricacies of the ISO 9001 requirements. The audit process was thorough yet collaborative, with Global-Mark providing valuable feedback and insights that enabled us to refine our QMS. Their professionalism and supportive approach made the certification process seamless and rewarding.
5.What is the result you’ve achieved, for example, are you satisfied with the result?
Achieving ISO 9001 certification is a significant accomplishment for Westman Printing. It validates our dedication to quality and serves as a testament to the hard work and commitment of our entire team. We are immensely satisfied with the result and proud to display the ISO 9001 certification as a mark of our excellence.
6.Have you observed any additional business advantages that arose as a result of achieving certification?
Beyond the certification itself, we have observed several business advantages arising from this achievement. It has enhanced our reputation in the market, fostering greater trust and confidence among our clients. The certification has also opened up new business opportunities, as many clients and partners now specifically seek suppliers with ISO 9001 certification. Internally, the streamlined processes and continuous improvement culture have led to increased efficiency, reduced waste, and improved overall performance.
For more information on Westman Printing, click here.
