1. Tell me about your company – what industry you are in and what does your business do?
Vecta Labs is a scientific testing company working in the field of telecommunications. Essentially, we are a test laboratory, using highly technical systems, processes and equipment to perform our work. To oversimplify what we do at Vecta Labs, we provide independent test services to qualify RF components used in cellular networks as well as providing testing and remediation services for cellular sites. Our mission is to help cellular operators build the best network, the first time.
We have developed technologies and tools to improve testing capabilities, which occasionally set the global standard for the industry.
2. Can you please provide some top-level information about your organisation, such as size, number of staff, office locations or similar?
We are headquartered globally out of Sydney, Australia, however, we have offices in the USA with the HQ based in Dallas, Texas and have other regional locations and partners in other cities, including Brisbane and Manilla.
3. Why did you go through certification?
As an independent test facility, it is critical that we operate at the highest possible quality levels. Certification from Global-Mark helps to ensure that we continue to do so, not just in the testing services we provide, but our environmental footprint as well.
4. How did you find the process with Global-Mark?
Global-Mark has been our preferred partner for many years, their pragmatic approach to audits helps to ensure we are using our QMS and EMS in ways that benefit the business.
5. What is your outcome e.g. are you happy with the outcome?
We were very pleased with the outcome. The audit allowed us to showcase our system while at the same time identifying areas for continuous improvement.
6. Are there any other business benefits you experienced as a result of becoming certified?
Through certification, we are seeking the highest level of quality possible. As such we must focus on continuous improvement, this helps drives our need to innovate and improve our offering to our customers.
For more information on Vecta Labs, click here.
