HeadBox Australia is an event tech company whose mission is to transform the events industry through human-kind technology. The company aims to streamline the event planning process allowing bookers, venues and planners to easily create brilliant events. Headbox was established in London by entrepreneur Andrew Needham who experienced firsthand, the difficulty in sourcing inspiring and creative event spaces. Initially, the company was a marketplace for users to search, book and pay for the best meeting and event spaces in the city. However, after seeing such success, HeadBox is now on a mission to completely change the events industry with a complete software suite to assist in all aspects of event planning.
Fast forward to 2020, Ali Lord was given the opportunity to launch HeadBox in the Australian events industry. The company has successfully established itself across three states with a small team of seven. With plans for national growth this year, HeadBox employed an additional seven staff members to provide further support to the business and to our clients. The company strives to be an industry leader and sets high standards to ensure our clients are receiving the best possible service. To set a benchmark for the company we decided to begin the ISO9001 certification process. Our business partners with large organisations who have robust procurement systems in place and seek to work with those who show and deliver best practice in their field.
As a small business that partners with large organisations, it is important that we demonstrate the processes and policies we have in place in order to make our business, as well as the business of our clients, are as secure as possible.
Headbox hadn’t gone through the process previously of becoming ISO certified so there was a lot of foreign language and processes we weren’t familiar with. Global-Mark made the process very easy to navigate but more importantly that we understood each step.
After working with our consultant and Global-Mark on the audit, we are successfully certified for ISO9001. Utilising the logo on our website and in our pitch decks ads. Having gone through the certification process this has made everyone in the business be more risk aware and has enabled us to put the right processes in place to mitigate risk, or action it appropriately.
